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With remote work becoming so commonplace, identity and access management software has grown in importance in recent years. Solutions need to be able to function on-premise, in the cloud and in hybrid environments.
According to the State of Identity Governance Report 2024, over 95% of respondents are gravely concerned about identity-related threats, and 72% said their organizations’ users have unnecessary access and overly permissive accounts.
Most breaches based on identity-related threats are preventable with correctly implemented identity-related security measures. That’s why the global cloud IAM market is projected to reach $13.42 billion by 2027 and grow at an annual rate of 22.71%, according to a report from Research and Markets.
Top IAM software comparison
Almost all IAM solutions now include multi-factor authentication and zero trust. But privileged access management and workflows are not offered by some vendors.
| Starting Price | Industries | |
|---|---|---|
| Microsoft | $6–$9 per user per month | Most industries in which Windows-based systems or the Azure cloud predominate. |
| JumpCloud | $9–$27 per user per month (billed annually) | SMEs in all industries. |
| CyberArk | Contact sales for pricing | Cloud-based enterprises or businesses with a large cloud presence. |
| OneLogin | Contact sales for pricing | Mid-size and large enterprises, especially those involved with a presence in software development. |
| Ping Identity | $3–$6 per user per month based on a 5,000 user minimum | Large enterprises in multiple industries, particularly financial services. |
| Oracle | Contact sales for pricing | Large enterprises, especially those already invested broadly in the Oracle portfolio. |
| Okta | $2–$15 per user per month | Mid-size and large enterprises without a strong affiliation to a specific cloud or security platform. |
| ManageEngine | Visit site for custom pricing | Although it runs in the cloud, it is particularly suited to on-prem deployments in large enterprises. |
Microsoft Entra ID: Best for Windows-based enterprises
If a business runs almost exclusively on Microsoft tools and Windows operating systems, choosing Entra ID is a no-brainer. Entra now includes everything that used to be in Azure AD and stands as the foundation for Windows-based identity management. Microsoft Entra ID tools are needed for local networks, multi-cloud and multi-network environments running Microsoft Azure and Windows-based systems. Recent updates include an Azure Mobile app where administrators can respond to potential threats. Entra ID now comes with comprehensive reporting, offering insights into risky behaviors such as compromised user accounts and suspicious sign-ins.
Why we chose Microsoft Entra ID
Windows is so pervasive in the enterprise and Azure is so popular in the cloud that Entra ID’s inclusion is a no-brainer. As it is fully integrated into Windows, Azure and other Microsoft tools, it offers Microsoft shops implementation and management simplicity compared to trying to run other tools. It is also cheaper than some of the alternative IAM suites. Plus, Active Directory technology has been around since 1999 and has become a trusted aspect of enterprise security and identity management.
Pricing
- Active Directory is included as part of many Microsoft subscriptions.
- Entra ID pricing starts at $6 per user per month, with premium versions priced at $9.
Features
- Includes centralized, cloud-based IAM and governance.
- Multi-cloud.
- Options for SSO, MFA, passwordless and conditional access.
- Privileged access management.
- Continuous permissions monitoring.
Pros
- Mature product that has been decades in development and broad use.
- Entra ID treats apps and workloads as users to be verified.
- Basic identity management is included with many Microsoft subscriptions.
- Manages over a billion identities.
Cons
- Multiple tools needed to achieve basic IAM in the cloud.
- The full Entra ID suite of tools may be needed by many users.
- Can be complex to use and difficult to troubleshoot.
JumpCloud: Best for SMBs
JumpCloud’s zero-trust approach to identity offers granular policies to manage identities, devices and locations. Its vendor-independent approach is enhanced by its comfort with multiple protocols. It is used by large and small organizations alike but is particularly user-friendly for small businesses that don’t have a strong grounding in IT. The latest release provided more workflow automations to reduce the day-to-day operational burden, federated authentication and the ability for JumpCloud to interoperate with an organization’s existing identity provider.
Additional features recently incorporated include Jumpcloud Go, a hardware-protected and phishing-resistant passwordless login method that allows users access to web resources from managed devices. Dynamic Group Management, too, allows IT admins to manage group membership via configurable attribute-driven rules. Android Enterprise Mobility Management (EMM) enables secure selection, deployment and management of Android devices and services.
Why we chose JumpCloud
JumpCloud gets high marks from users for its user interface and the degree to which it can be customized. Its remote locking and data erase capabilities are popular, too, as are its zero trust and the degree of integration with a great many systems and platforms. This makes it relatively easy to deploy, something that SMEs with limited IT resources appreciate.
Pricing
- JumpCloud includes a complex series of modules and platforms as there are many ways to bundle services and many add-ons.
- Paid versions range from $9 to $27 per user per month, with extra fees for parts of the suite, depending on what the user needs.
Features
- Active Directory, Google and Microsoft productivity suite integration.
- Device and patch management tools are available as part of a larger toolset.
- Zero-trust policy implementation options.
Pros
- Centralized identity control and lifecycle management through its Cloud Directory tool.
- Cloud-based LDAP and RADIUS services.
- MFA, SSO, conditional access and password management.
- API services for workflow customization.
- Mobile device management and patch management for Windows, macOS and Linux endpoints.
Cons
- Users may think they are getting IAM for one price when they actually need to pay more for tools like Cloud Directory and other services.
- Some users complain of occasional customer support response times delays.
- Users report integration and synching issues with systems running MacOS.
CyberArk: Best for IDaaS
Identity-as-a-Service is a way to take the effort out of IAM. CyberArk is one of several vendors offering IDaaS. The company is also big in the privileged identity management market. It has steadily added to its initial PAM offerings with IAM, IDaaS and analytics capabilities. Its IAM suite recently benefited from expanded passwordless authentication capabilities with new passkeys support. Passkeys reduce the attack surface and minimize credential theft. Zero Trust and least privilege features allow every identity to access any resource more securely and support for YubiKey One Time Passcode (OTP) provides physical authentication.
Why we chose CyberArk
Users state that CyberArk’s IDaaS architecture makes it easy to use. It alleviates many of the deployment headaches sometimes associated with IAM. A streamlined login experience coupled with strong integration and customization capabilities make CyberArk a strong candidate for identity and access management.
Pricing
- Contact vendor for pricing.
Features
- The company offers a wide-ranging portfolio covering IAM, PAM, secrets management, endpoint security, cloud privilege, and workforce/customer access.
- Marries PAM with IDaaS.
- Comes with SSO and endpoint MFA.
- Includes passwordless and self-service options.
Pros
- Strong analytics capabilities can be integrated with overall security analytics and metrics programs.
- Risk-based authentication helps administrators determine IAM risk tolerances.
- Can cope with multi-cloud environments.
Cons
- Some users note occasional performance issues.
- Confusing price structure that isn’t openly available.
- Those only needing IAM may end up buying far more than they need.
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