Software

A conference bridge is a perfect solution for businesses that need to convene a lot of people on the same call. Most modern phone…
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Answering services and call center services both help with customer support, but they serve different purposes. Answering services…
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Consumers receive more than 1 billion robocalls every month. These automatic dialers bombard people with telemarketing pitches or…
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Voice over Internet Protocol does away with bulky desk phones and tangled wires, but it introduces something you didn’t need…
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Voice over Internet Protocol is a fast and easy way to upgrade your business’s communication stack to the cloud. As an…
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Software testing is crucial for businesses with any kind of digital presence. By finding bugs, security holes, and performance…
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Setting up a VoIP call center isn’t as complicated or expensive as you’d think. With the right tools and planning, you can have a…
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There are many things about network connectivity that the average person doesn’t think twice about — one of them is the system’s…
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VoIP codecs have a direct impact on the quality, compression, and bandwidth usage of VoIP calls. The most common is G.711, which is…
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Patches deployed for dependency vulnerabilities cause breakages 75% of the time, a new report has revealed. Minor updates were…
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